|* Data collected 09/12/14 - 09/19/14|
|1.||What is Public Storage's stock ticker symbol?|
| ||Public Storage is traded on the New York Stock Exchange under the ticker symbol PSA.|
|2.||Who is Public Storage's Transfer Agent?|
| ||Computershare Trust Company, N.A.|
P.O. Box 43078
Providence, RI 02940-3078
|3.||Whom should I contact about my stock ownership?|
| ||Registered shareholders (direct stock owners) who hold Public Storage stock in numbered certificates issued by Public Storage, or through accounts held in book form, should contact Public Storage’s Transfer Agent (Computer Share Trust Company, (781) 575-3120) regarding the status of their accounts, changing their mailing addresses, replacing lost certificates and transferring shares.
Beneficial or street name shareholders (indirect stock owners) who hold Public Storage stock in a brokerage account should deal directly with their brokers on issues such as selling their shares and transferring ownership.
|4.||Does Public Storage pay common and preferred dividends?|
| ||Yes. Common and preferred stock dividends are generally paid quarterly at the end of March, June, September and December at an amount per share that is declared by the Board of Trustees of Public Storage. In order for you to receive the dividend, the stock must be registered in your name as of the dividend record date.|
|5.||What should I do if I don't receive my dividend check?|
| ||If you are a registered shareholder and you do not receive your dividend check, please contact Public Storage’s Transfer Agent (Computer Share Trust Company, (781) 575-3120) after allowing ten business days for possible mail delays.
If you are a beneficial or street name shareholder, please contact your broker regarding your dividend payment.
|6.||Can I have my dividends deposited directly?|
| ||Yes. Registered shareholders may have dividends electronically deposited directly into their checking or savings accounts. Contact Public Storage’s Transfer Agent (Computer Share Trust Company, (781) 575-3120) for an enrollment form.|
|7.||Does Public Storage have a direct stock purchase plan or dividend reinvestment plan?|
| ||No. Shares of Public Storage must be purchased through a broker.|
|8.||What should I do if I can’t find my Public Storage stock certificates?|
| ||If your Public Storage stock certificates are lost, stolen or destroyed, call Public Storage’s Transfer Agent (Computer Share Trust Company, (781) 575-3120) immediately. You will be required to fill out an affidavit of loss and pay an insurance premium to have certificates replaced.|
|9.||How can I stop paper Annual Reports and Proxy materials being mailed to me?|
| ||If you are a registered shareholder, contact Public Storage’s Transfer Agent (Computer Share Trust Company, (781) 575-3120) and enroll in electronic delivery. If you are a beneficial or street name shareholder, please contact your broker to enroll in electronic delivery. You will be notified by email when Annual Meeting materials are available on the Internet. You can then access the Annual Meeting materials online and vote your shares electronically.|
|10.||What are the exchange terms and cost basis of my Public Storage stock resulting from the Shurgard merger?|
| ||In the merger, Shurgard shareholders received 0.82 shares of Public Storage common stock for each share of Shurgard common stock owned. Shurgard shareholders received cash for any fractional shares of Public Storage common stock that they would otherwise have been entitled to receive in the merger. The value of the shares, or cost basis of Public Storage common stock received by Shurgard shareholders, was the closing price of Public Storage common stock on August 22, 2006, which was $85.50 per share.|
|11.||I still hold my Shurgard stock certificates. Why have I not received any common dividends from Public Storage if the merger took place in August 2006?|
| ||To receive your dividends, you must first exchange your Shurgard shares by completing the Exchange Form from Public Storage’s Exchange Agent, Computershare. If you do not have this form, contact Computershare to request one. The form will include written instructions for sending in your Shurgard stock certificates to receive your shares of Public Storage. After the Exchange Agent has completed the exchange, you will receive all past common dividends due and a statement showing the number of common shares of Public Storage in your account.|
|12.||Whom can I contact at Public Storage if I have questions?|
| ||If you have any questions or need assistance, please call Public Storage Investor Relations at (818) 244-8080.|